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Returns & Exchanges:
At WB Shop, our goal is your complete satisfaction. You may return any new item for any reason within 30 days for a refund. The item must be in the original, unopened package, to be accepted back for a refund.
If apparel, the item cannot be worn or washed. A damaged or defective item can only be replaced for the same item. Another item cannot be substituted in place of a damaged or defective item.
Undergarments: Opened packages of undergarments may only be returned for exchange to another size, and not for a refund. Undergarments that do not come in packages must have the original hangtag attached to them, not be worn or washed, and may also only be returned for exchange for another size, and not for a refund. We will discard any returned items and send a replacement size, if available. If we are unable to exchange for your selected size, we will then refund your purchase completely.
Earrings and Body Jewelry: These items are non-returnable. If your order of either earrings or body jewelry, or both, is received damaged or defective, we will exchange it and then ship you out a replacement item.
Halloween Costumes and Halloween Accessories: These items must be returned within 30 days of the shipping date, or postmarked by October 31st of the year of purchase, whichever comes first. The items must include the original packaging and the costumes cannot be worn or washed.
How to Return an Item:
If an item is damaged, defective, or incorrect, contact us and we will issue a Return Authorization. If the item is not damaged, defective, or incorrect, please include a copy of the packing slip and write the reason for the return, and if you would like a refund or an exchange.
You will be responsible for the cost of shipping an item back to us. We recommend using carrier that provides you with a tracking number, such as UPS, FedEx, or USPS Priority Mail.
PLEASE NOTE: ONLY MERCHANDISE PURCHASED DIRECTLY FROM WB SHOP CAN BE RETURNED TO THE FOLLOWING ADDRESS BELOW. WE CANNOT ACCEPT ANY MERCHANDISE (INCLUDING BLU-RAY DISCS and DVDS) PURCHASED AT ANY OTHER RETAILERS.
Please return all Blu-ray/DVD to:
WB ShopAttn: Returns300 Omicron CtShepherdsville, KY 40165
Please return made on demand (MOD) Collection Blu-ray/DVD to:
WB ShopAttn: Returns901 Bilter Rd.Aurora, IL 60502
All other Consumer Products will be returned to:
WB ShopAttn: Returns2435 Schultz RoadNeenah, WI 54956
Customer Service:Phone: 1-(888)-738-0118 8am-8pm EST Monday-Friday and 10am-6pm EST Saturday.
(based on 4 reviews)
of respondents would recommend this to a friend.
Reviewed by 4 customers
Displaying reviews 1-4
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Will watch again and again
from Orchard Park, NY
About Me Casual Viewer
Comments about Willy Wonka & The Chocolate Factory (BD) Blu-ray:
Colors are still vivid after all these years. Love this movie. It brings back memories of watching it with my children.
Bottom Line Yes, I would recommend this to a friend
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A most beloved musical on Blu Ray!
from West Hollywood
About Me Movie Buff
What more can be said about this whimsical musical that now looks better than it did when it first opened 42 years ago. Is it really that long ago? Yes, but it is timeless and children of all ages will enjoy and children at heart also love this film with wonderful characters and memorable songs. Grab a bar of chocolate and enjoy this very truly scrumdiddlyumptious classic!
excellent product and quality!
from Norwich, CT
Kids loved it
from Katy, TX
Very good movie for the whole family to watch. Young and young at heart alike.