AK, HI, Military, and U.S. Territories
$0.00 - $29.99
$30.00 - $39.99
$40.00 - $59.99
$60.00 - $79.99
$80.00 - $99.99
$100.00 - $299.99
*Does not apply to standees, a small number of heavy items that have a surcharge, charity items, or taxes. Offer may be withdrawn or modified at any time.
Please note that standard shipping may either be via UPS or USPS, so please use a shipping address that can receive both types of these deliveries.
Returns & Exchanges:
At WB Shop, our goal is your complete satisfaction. You may return any new item for any reason within 30 days for a refund. The item must be in the original, unopened package to be accepted back for a refund.
If apparel, the item cannot be worn or washed. A damaged or defective item can only be replaced for the same item. Another item cannot be substituted in place of a damaged or defective item.
You may return any new Blu-ray/DVD for any reason within 30 days for a refund. Blu-ray/DVD must be in its original, unopened factory shrink wrap to be accepted back for a refund. A damaged or defective title can only be replaced for the same item. Another title cannot be substituted in place of a damaged or defective item.
Undergarments: Opened packages of undergarments may only be returned for exchange to another size and not for a refund. Undergarments that do not come in packages must have the original hangtag attached to them, not be worn, or washed and may also only be returned for exchange for another size and not for a refund. We will discard any returned items and send a replacement size, if available. If we are unable to exchange for your selected size, we will then refund your purchase completely.
Earrings and Body Jewelry: These items are non-returnable. If your order of either earrings or body jewelry, or both, is received damaged or defective, we will exchange it and then ship you out a replacement item.
Halloween Costumes and Halloween Accessories: These items must be returned within 30 days of the shipping date, or postmarked by October 31st of the year of purchase, whichever comes first. The items must include the original packaging and the costumes cannot be worn or washed.
How to Return an Item:
If an item is damaged, defective, or incorrect, contact us and we will issue a Return Authorization. If the item is not damaged, defective, or incorrect, please include a copy of the packing slip and write the reason for the return and if you would like a refund or an exchange.
You will be responsible for the cost of shipping an item back to us. We recommend using carrier that provides you with a tracking number, such as UPS, FedEx, or USPS Priority Mail.
PLEASE NOTE: ONLY MERCHANDISE PURCHASED DIRECTLY FROM WB SHOP CAN BE RETURNED TO THE FOLLOWING ADDRESSES BELOW. WE CANNOT ACCEPT ANY MERCHANDISE (INCLUDING BLU-RAY DISCS and DVDS) PURCHASED AT ANY OTHER RETAILERS.
Please return Blu-ray/DVD to:
WB ShopAttn: Returns300 Omicron CtShepherdsville, KY 40165
Please return MOD Blu-ray/DVD to:
WB ShopAttn: Returns901 Bilter Rd.Aurora, IL 60502
Please return all other merchandise to:
WB ShopAttn: Returns459 Park AveSan Fernando, CA 91340
Call us: 866-373-4389Hours: Monday - Friday 8am - 8pm EST & Saturday 10am - 6pm EST
(based on 8 reviews)
of respondents would recommend this to a friend.
Reviewed by 8 customers
Displaying reviews 1-8
Back to top
By far the worst online purchase I've made
from San Diego, CA
Comments about Hogwarts House Crest Adult Black Hoodie:
The fabric material of the sweater is cheap, nothing like the shiny fabric shown in the picture. Lace of the hoodie is black, not grey. The colors are extremely faded, the print overlaps onto the pocket of the sweater, breaking up the picture. The print is blurry and low quality. Was not expecting this from the "officially licensed store" for harry potter. Extremely disappointed
Bottom Line No, I would not recommend this to a friend
Images shared by danapenguin
Was this review helpful? Yes / No
- You may also flag this review
I would definitely buy again!
About Me Collector
I wear it!
Bottom Line Yes, I would recommend this to a friend
I bought this for a gift and I was very disappointed.
By Robin Mayo
from Fayetteville, North Carolina
I will never order from this company again.
Very disappointed with quality and will return.
Product arrived and the colors and overall quality of crest on the hoodie was poor. Colors were off, the red was a very pale pink color, and the actual material was fading already at the bottom as if it had been smudged or not pressed properly. I was very disappointed with the amount I paid and time I waited for this to arrive.
Awful Quality total disappointment
By Mad parent
Bought this for my one of my children as a present. First off it smelled of vinegar straight form the package. After washing it the first time.. (inside out) the design flaked off and now we have a very expensive black hoodie.. don't waste your time!! And money!!
Terrible print quality
This is not a good quality item. You would think that ordering from an official shop you'd be getting the best quality item. But this, this is just disappointing. The graphic looks like someone printed an iron on transfer on a printer from the 90's and made this themselves. It's blurry and faded. I'm not happy at all. I want my money back.
(8 of 8 customers found this review helpful)
Color is not the same
By Mom the gifter
About Me Avid Reader
I bought this as a gift for my daughter for her birthday. I have not given it to her yet, but when I do the first thing I will ask is if she wants to return it. As for the hoodie part its fine, but the screen print in this is VERY faded. The red looks pink and the blue is a sky blue. I am very disappointed in the shirt, for the price paid it should at least look new when it is new. I could understand the faded once its been washed a ton, but to look like this is a shame.