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Please note that Free Shipping is not eligible for a small number of heavy items that have a surcharge, charity items, or taxes. Offer may be withdrawn or modified at any time.
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Returns & Exchanges:
At WB Shop, our goal is your complete satisfaction. You may return any new item for any reason within 30 days for a refund. The item must be in the original, unopened package, to be accepted back for a refund.
If apparel, the item cannot be worn or washed. A damaged or defective item can only be replaced for the same item. Another item cannot be substituted in place of a damaged or defective item.
Undergarments: Opened packages of undergarments may only be returned for exchange to another size, and not for a refund. Undergarments that do not come in packages must have the original hangtag attached to them, not be worn or washed, and may also only be returned for exchange for another size, and not for a refund. We will discard any returned items and send a replacement size, if available. If we are unable to exchange for your selected size, we will then refund your purchase completely.
Earrings and Body Jewelry: These items are non-returnable. If your order of either earrings or body jewelry, or both, is received damaged or defective, we will exchange it and then ship you out a replacement item.
Halloween Costumes and Halloween Accessories: These items must be returned within 30 days of the shipping date, or postmarked by October 31st of the year of purchase, whichever comes first. The items must include the original packaging and the costumes cannot be worn or washed.
How to Return an Item:
If an item is damaged, defective, or incorrect, contact us and we will issue a Return Authorization. If the item is not damaged, defective, or incorrect, please include a copy of the packing slip and write the reason for the return, and if you would like a refund or an exchange.
You will be responsible for the cost of shipping an item back to us. We recommend using carrier that provides you with a tracking number, such as UPS, FedEx, or USPS Priority Mail.
PLEASE NOTE: ONLY MERCHANDISE PURCHASED DIRECTLY FROM WB SHOP CAN BE RETURNED TO THE FOLLOWING ADDRESS BELOW. WE CANNOT ACCEPT ANY MERCHANDISE (INCLUDING BLU-RAY DISCS and DVDS) PURCHASED AT ANY OTHER RETAILERS.
Please return Blu-ray/DVD to:
WB ShopAttn: Returns300 Omicron CtShepherdsville, KY 40165
Please return MOD Blu-ray/DVD to:
WB ShopAttn: Returns901 Bilter Rd.Aurora, IL 60502
Please return all other merchandise to:
WB ShopAttn: Returns459 Park AveSan Fernando, CA 91340
Call us: 866-373-4389Hours: Monday - Friday 8am - 8pm EST & Saturday 10am - 6pm EST
(based on 8 reviews)
of respondents would recommend this to a friend.
Reviewed by 8 customers
Displaying reviews 1-8
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(1 of 1 customers found this review helpful)
Took too long to arrive. The hood was damage.
from San Diego , CA
Comments about Hogwarts Alumni Adult Black Hoodie:
This was a christmas gift for my 10 years old daughter. It took too long to process (more than 2 weeks), and when arrived, the hood had like 5 or 6 holes in it. The problem was that arrive too close to christmas that it was imposible to return it for a change.
Bottom Line No, I would not recommend this to a friend
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By Potter forever
from Ottawa, Canada
Perfect for the Harry Potter fan.
Bottom Line Yes, I would recommend this to a friend
I would buy this great product again
from Nova Scotia
About Me Collector
I love my new hoodie!!!
from Washington, Utah
About Me Movie Buff
This sweatshirt is well made and true to size! Nice looking. It has not been washed yet, so not sure about shrinkage.
The print is poor quality and low level brand made
By Husband of HP fan
from Pennsburg, PA
Print was fuzzy and brand was fruit of loom, I could have brought affordable hoodie and gone to the local print store and made better and cheaper.
Wish it's cheaper!
from Bellevue, WA
About Me Avid Reader, Movie Buff
Hard to find correct sizing, especially in this "Unisex" style! Can never tell how it will turn out, even when ordered XL in t-shirt which fit well, but XL in this sweatshirt is more like XXL!!
Runs a tad but too small
from Elkton, MD
I ordered this in a XXL and found it ran a little smaller than most other size XXL hoodie sweatshirts. I still adore it and wear it a lot and receive tons of compliments on it.
I loved it so much
from Champaign IL
So great! Soft and comfy. Baggy but that's oK.