Ground (Continental U.S.): $5.00 flat fee or FREE for orders over $75 Ground AK, HI, Military, and U.S. Territories: $8.00 2-Day: $10.00 Next-Day: $15.00
Please note that ground shipping may either be via UPS or USPS, so please use a shipping address that can receive both types of these deliveries.
Returns & Exchanges:
At WBshop.com, our goal is your complete satisfaction. You may return any new item for any reason within 30 days for a refund or a store credit. The item must be in the original, unopened package, to be accepted back for a refund or a store credit.
If apparel, the item cannot be worn or washed. A damaged or defective item can only be replaced for the same item. Another item cannot be substituted in place of a damaged or defective item.
Undergarments: Opened packages of undergarments may only be returned for exchange to another size, and not for a refund. Undergarments that do not come in packages must have the original hangtag attached to them, not be worn or washed, and may also only be returned for exchange for another size, and not for a refund. We will discard any returned items and send a replacement size, if available. If we are unable to exchange for your selected size, we will then refund your purchase completely.
Earrings and Body Jewelry: These items are non-returnable. If your order of either earrings or body jewelry, or both, is received damaged or defective, we will exchange it and then ship you out a replacement item.
Halloween Costumes and Halloween Accessories: These items must be returned within 30 days of the shipping date, or postmarked by October 31st of the year of purchase, whichever comes first. The items must include the original packaging and the costumes cannot be worn or washed.
How to Return an Item:
If an item is damaged, defective, or incorrect, contact us and we will issue a Return Authorization. If the item is not damaged, defective, or incorrect, please include a copy of the packing slip and write the reason for the return, and if you would like a refund or an exchange.
You will be responsible for the cost of shipping an item back to us. We recommend using carrier that provides you with a tracking number, such as UPS, FedEx, or USPS Priority Mail.
PLEASE NOTE: ONLY MERCHANDISE PURCHASED DIRECTLY FROM WBSHOP.COM CAN BE RETURNED TO THE FOLLOWING ADDRESS BELOW. WE CANNOT ACCEPT ANY WARNER BROS. MERCHANDISE (INCLUDING BLU-RAY DISCS and DVDS) PURCHASED AT ANY OTHER RETAILERS.
Return To: WBshop.com Attn: RETURNS 1000 Austin CourtHowell, MI 48843
Customer Service:Phone: 1-(866)-373-4389 8am-8pm EST Monday-Friday and 9am-6pm EST Saturdays.
(based on 11 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I have been looking for a banner big enough to hide the ugly electrical panel that I see first thing when I walk through my front door. The panel sticks out of the wall too...Read complete review
I have been looking for a banner big enough to hide the ugly electrical panel that I see first thing when I walk through my front door. The panel sticks out of the wall too much for a framed poster or picture to sit flat over it and is too awkward in size for a frame. I was going to have one made but then the HP shop released this one. I love it. It covers the panel and is a beautiful compliment to my hallway. I love coming through my door at night and seeing that banner rather than the gray panel and being in my very own Ravenclaw common room! Perfect!
Most Liked Negative Review
Wrong colors - cheap material
Wrong colors - details are silver instead of bronze (as they are supposed to be in the book). The banner is very thin, and it already coming loose from the top of the ...Read complete review
Wrong colors - details are silver instead of bronze (as they are supposed to be in the book). The banner is very thin, and it already coming loose from the top of the roll. Really cute, but could definitely be made of better quality material and constructed to last longer.
Reviewed by 11 customers
Displaying reviews 1-10
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from Washington DC
About Me Avid Reader, Movie Buff
Comments about Harry Potter Ravenclaw Wall Scroll:
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
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Different but still good!
from New York, NY
About Me Education Oriented
Other then the fact that the colors are different then the picture, the banner is beautiful and very eye-catching!
I would buy this product again and again
By Sirius Black
from Laidley Australia
About Me Education Oriented, Parent Of Two Or More Children, Working Parent
Attractive wall hanging - displays well
(2 of 2 customers found this review helpful)
By J D
from Providence, RI
Bottom Line No, I would not recommend this to a friend
Cute but a little cheap.
from OC, CA
The product was cute enough but it looked pretty cheap for the price.
Perfect and unusual gift
from Grande Prairie, Alberta, Canada
About Me Education Oriented, Parent Of Two Or More Children, Stay At Home Parent, Working Parent
This banner was a gift from my daughter to her 14 year old best friend who is a huge Harry Potter fan. It was so good to be able to easily buy an unusual gift for her. I had thought it may have been made more from a fabric but both my daughter and her friend loved it.
(3 of 4 customers found this review helpful)
[...] The fabric is of poor quality and the colors are not as the appear on the website (they are blue and silver instead of blue and gold as seemed). I was highly disappointed.
(4 of 6 customers found this review helpful)
from Chicago, IL
It is advertised as blue and gold, it came as blue and silver. This matches the movies, not the book.
(1 of 1 customers found this review helpful)
"exactly what i wanted"
I love it! I just wish it was not such a thin material...