Ground (Continental U.S.): $4.99 flat fee or FREE over $75 Ground AK, HI, Military, and U.S. Territories: $8.00 2-Day: $12.99 Next-Day: $17.99
Please note that ground shipping may either be via UPS or USPS, so please use a shipping address that can receive both types of these deliveries.
We apologize to our international fans, but this item cannot be shipped outside the U.S. due to legal agreements.
Returns & Exchanges:
At WBshop.com, our goal is your complete satisfaction. You may return any new item for any reason within 30 days for a refund or a store credit. The item must be in the original, unopened package, to be accepted back for a refund or a store credit.
If apparel, the item cannot be worn or washed. A damaged or defective item can only be replaced for the same item. Another item cannot be substituted in place of a damaged or defective item.
Undergarments: Opened packages of undergarments may only be returned for exchange to another size, and not for a refund. Undergarments that do not come in packages must have the original hangtag attached to them, not be worn or washed, and may also only be returned for exchange for another size, and not for a refund. We will discard any returned items and send a replacement size, if available. If we are unable to exchange for your selected size, we will then refund your purchase completely.
Earrings and Body Jewelry: These items are non-returnable. If your order of either earrings or body jewelry, or both, is received damaged or defective, we will exchange it and then ship you out a replacement item.
Halloween Costumes and Halloween Accessories: These items must be returned within 30 days of the shipping date, or postmarked by October 31st of the year of purchase, whichever comes first. The items must include the original packaging and the costumes cannot be worn or washed.
How to Return an Item:
If an item is damaged, defective, or incorrect, contact us and we will issue a Return Authorization. If the item is not damaged, defective, or incorrect, please include a copy of the packing slip and write the reason for the return, and if you would like a refund or an exchange.
You will be responsible for the cost of shipping an item back to us. We recommend using carrier that provides you with a tracking number, such as UPS, FedEx, or USPS Priority Mail.
PLEASE NOTE: ONLY MERCHANDISE PURCHASED DIRECTLY FROM WBSHOP.COM CAN BE RETURNED TO THE FOLLOWING ADDRESS BELOW. WE CANNOT ACCEPT ANY WARNER BROS. MERCHANDISE (INCLUDING BLU-RAY DISCS and DVDS) PURCHASED AT ANY OTHER RETAILERS.
Return To: WBshop.com Attn: RETURNS 1093 Highview Dr.Webberville, MI 48892
Customer Service:Phone: 1-(866)-373-4389 8am-8pm EST Monday-Friday and 9am-6pm EST Saturday.
(based on 555 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Magical and Fun!!!
This mug is really fun for any hot beverage! Its like magic, watching it change color! I wipe it with a towel rather than air dry becuase you can get these...Read complete review
This mug is really fun for any hot beverage! Its like magic, watching it change color! I wipe it with a towel rather than air dry becuase you can get these white stains from where the water drips down the side of the cup.(But dont worry, theyre not THAT noticable) It does say not dishwasher safe and microwave safe on the other side, but it also says Harry Potter, which makes me happy :D (It will also make a fun 'Thanks for letting me drag you to the movie theater at midnight gift :D)
Most Liked Negative Review
not at all what i expected
From the picture on the website, i thought the mug would be all ceramic with the "shiny" finish that a coffee mug usually has. But the mug i received has a...Read complete review
From the picture on the website, i thought the mug would be all ceramic with the "shiny" finish that a coffee mug usually has. But the mug i received has a different material around most of the outside that has almost a chalkboard feel to it. The two materials on the same surface make the mug look cheap. The outside is also supposed to turn white when hot liquids are in it, but mine turns more gray than anything, and you are still able to see the white words which are supposed to "disappear". I thought maybe my coffee just wasn't hot enough to fully produce the awesome disappearing word trick, so i was going to put it in the microwave, until i noticed that it is not microwave safe. If i had not thrown the box away, i would have returned the mug. Now the stupid thing has grown on me, but i am still very disappointed that it is not at all what was depicted on your website.
Reviewed by 555 customers
Displaying reviews 1-10
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Happy and Sad
from W, VA
Comments about Harry Potter I Solemnly Swear...Mischief Managed Transforming Mug:
I absolutely LOVE this mug! I bought one around the time it was first on here but recently my roommate put it in the dishwasher so sadly it's been ruined - BUT I plan on purchasing another as soon as it's back in stock =)
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
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Got this as a fathers day present last year and my dad loved it! Took it to his office and all his workers are envious of his mug. The only thing I didn't like was the texture around the mug, but my dad doesn't mind.
from New York
About Me Avid Reader, Movie Buff
This was given as a Christmas gift for my wife. She had her eye on it for some time and absolutely loved it when she opened it. Both of us were extremely happy with this item.
My Son Loved it!
My son is using this mug daily, loves it!
My daughter loves it
from vienna, va
My daughter uses it for coffee and hot chocolate
(1 of 1 customers found this review helpful)
from austin, tx
I received this and the color changing paint was flaking off and they have yet to email me back about this Christmas present that i was not able to give away. Horrible service and cheap mug. Beware.
Bottom Line No, I would not recommend this to a friend
from North Carolina
I wish that when the mug changed colors the letters completely disappeared but you can still see them.
Pretty decent product
from New Mexico
I ordered this as a gift for Christmas. It's okay, not terrible, but the mug is scratched. I don't think it was worth the price. You also can't microwave it or put it in the dishwasher which is pretty inconvenient. I wouldn't recommend this mug.
just like pic
from new york city
About Me Movie Buff
How to make your kids smile at Christmas
By The Dad
from Whittier, CA
About Me Dad
My girls love them!