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At WBshop.com, our goal is your complete satisfaction. You may return any new item for any reason within 30 days for a refund or a store credit. The item must be in the original, unopened package, to be accepted back for a refund or a store credit.
If apparel, the item cannot be worn or washed. A damaged or defective item can only be replaced for the same item. Another item cannot be substituted in place of a damaged or defective item.
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Earrings and Body Jewelry: These items are non-returnable. If your order of either earrings or body jewelry, or both, is received damaged or defective, we will exchange it and then ship you out a replacement item.
Halloween Costumes and Halloween Accessories: These items must be returned within 30 days of the shipping date, or postmarked by October 31st of the year of purchase, whichever comes first. The items must include the original packaging and the costumes cannot be worn or washed.
How to Return an Item:
If an item is damaged, defective, or incorrect, contact us and we will issue a Return Authorization. If the item is not damaged, defective, or incorrect, please include a copy of the packing slip and write the reason for the return, and if you would like a refund or an exchange.
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Customer Service:Phone: 1-(866)-373-4389 8am-8pm EST Monday-Friday and 9am-6pm EST Saturday.
(based on 66 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Wonderful Pen...even for left-handers!
I ordered the pen to use as headmaster of our homeschool, mainly to add some magic to day-to-day activities. It did not disappoint! Works very well, even for lefthanders, and the nib...Read complete review
I ordered the pen to use as headmaster of our homeschool, mainly to add some magic to day-to-day activities. It did not disappoint! Works very well, even for lefthanders, and the nib is nice and sharp even after much use. The ink does smear a bit for me, but only if I'm not patient (and I am indeed left-handed so all ink smears). Wonderful pen and very useful!!
Most Liked Negative Review
A bit cheap looking
I was a bit disappointed when the quill arrived in the mail today. When I opened the box (FYI is really nice) the quill just looked so cheap I couldn't believe it. The...Read complete review
I was a bit disappointed when the quill arrived in the mail today. When I opened the box (FYI is really nice) the quill just looked so cheap I couldn't believe it. The feather looks nothing like the image they show. The handle almost looks like it's plastic. The stand that holds the quill is lovely and it has a bit of wight. It looks more legit than the quill. I think I may just buy a quill that looks legit to much the holder.
Reviewed by 66 customers
Displaying reviews 1-10
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By A Hufflepuff
from Cincinnati, Ohio
About Me Collector, Harry Potter Fan
Comments about Hogwarts Writing Quill:
This is a great quill. It holds ink nicely, but don't put too much on. (I learned that the hard way) Mt only complaint is that the feathers are a little bit higher than they are in the picture. I wrote a letter to my friend saying that she was accepted at Hogwarts, and she actually thought she was going to Hogwarts. That's how good it is. This is a great product, and I would definitely recommend it.
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
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(2 of 2 customers found this review helpful)
By Ginny and Luna fan
I wanted this set badly, so i got it. Its nice but the ink thing is really hard to handle and it spills a lot. Still, It is still pretty nice.
(2 of 3 customers found this review helpful)
Hogwarts writing quill
About Me Collector, Parent of Multiples (Twins etc), Parent of Two or More Children
this thing is so awesome!
(4 of 8 customers found this review helpful)
from Laramie, WY
About Me Collector, Education Oriented
This is more for displaying than for writing. I tried writing with the quil and with just one dip in the ink, you don't get much (only one letter/dip). If you want to use this as a writing tool, that's just a little heads up. This for more of displaying than as a writing tool
Bottom Line No, I would not recommend this to a friend
(6 of 6 customers found this review helpful)
By Amazed Fangirl
from Skokie, IL
I mostly use this product for display. It is beautiful, and the box was stunning. The quill itself feels a tad too light, so if you use, dont apply a ton of pressure. The feathers are smooth, and vibrant. I am not that skilled at quill writing, but this is a great display piece I have always wanted. A must have for any TRUE fan of the legacy of Harry Potter. <3 The only reason I did not rank this product perfect is because I wish for it to be of a more sturdy material. Overall, I adore this product.
(5 of 5 customers found this review helpful)
Great writing quill
from Pasadena, Maryland
About Me Collector, Education Oriented, Grandparent, HUGE HP Fan, Parent of Two or More Children, Working Parent
I have this on display and have used it several times. This type of ink will smudge if touched before the ink dries, so it does require practice. The quill tip is sharp for beautiful writing and does hold ink without dripping (as quills go). The box is nicely done as well. I can't wait for Holiday season to write my greeting and gift cards!!
(1 of 3 customers found this review helpful)
I would never hesitate to purchase this
By Wes the Maverick
from Texarkana, TX
About Me Collector, Education Oriented, Grandparent, Parent of Two or More Children, Working Parent
I display this product and receive many compliments on it.
(1 of 1 customers found this review helpful)
from Jacksonville, Florida
About Me Collector
I can't speak of its performance, as I have never actually used it. That being said, I think it looks spot on and It was money well spent. I am proud to display it and receive many compliments!
(4 of 5 customers found this review helpful)
from Chicago IL
About Me Parent of Two or More Children, Working Parent
Bought this as a Christmas gift for my 9 year old son, he is a HUGE Harry Potter and Dumbledore fan. The product is great, it comes in a really nice souvenir box of high quality. The writing quill is high quality as well. We mistakenly thought the ink well that holds the pen should be filled with the ink but that did not work out so well in trying to ink the pen so I believe it is designed just to hold the pen when not in use. We had more than one accident with the ink spilling so it can be rather messy but that is user error and can't be blamed on the quality of the product. Overall my son was delighted with this gift and the quality of the product.
(1 of 5 customers found this review helpful)
A must-have for all families
from Upstate NY
About Me Education Oriented, Parent of Two or More Children, Working Parent
The same comments that I wrote up in the Service/delivery comments section.