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Returns & Exchanges:
At WBshop.com, our goal is your complete satisfaction. You may return any new item for any reason within 30 days for a refund or a store credit. The item must be in the original, unopened package, to be accepted back for a refund or a store credit.
If apparel, the item cannot be worn or washed. A damaged or defective item can only be replaced for the same item. Another item cannot be substituted in place of a damaged or defective item.
Undergarments: Opened packages of undergarments may only be returned for exchange to another size, and not for a refund. Undergarments that do not come in packages must have the original hangtag attached to them, not be worn or washed, and may also only be returned for exchange for another size, and not for a refund. We will discard any returned items and send a replacement size, if available. If we are unable to exchange for your selected size, we will then refund your purchase completely.
Earrings and Body Jewelry: These items are non-returnable. If your order of either earrings or body jewelry, or both, is received damaged or defective, we will exchange it and then ship you out a replacement item.
Halloween Costumes and Halloween Accessories: These items must be returned within 30 days of the shipping date, or postmarked by October 31st of the year of purchase, whichever comes first. The items must include the original packaging and the costumes cannot be worn or washed.
How to Return an Item:
If an item is damaged, defective, or incorrect, contact us and we will issue a Return Authorization. If the item is not damaged, defective, or incorrect, please include a copy of the packing slip and write the reason for the return, and if you would like a refund or an exchange.
You will be responsible for the cost of shipping an item back to us. We recommend using carrier that provides you with a tracking number, such as UPS, FedEx, or USPS Priority Mail.
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Return To: WBshop.com Attn: RETURNS 1093 Highview Dr.Webberville, MI 48892
Customer Service:Phone: 1-(866)-373-4389 8am-8pm EST Monday-Friday and 9am-6pm EST Saturday.
(based on 21 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great Purchase Item!
Overall the purchase was fantastic. It looks exactly like the one in the picture. It is bright, and looks great in my bedroom on my wall. I also have the Gryffindor one hanging...Read complete review
Overall the purchase was fantastic. It looks exactly like the one in the picture. It is bright, and looks great in my bedroom on my wall. I also have the Gryffindor one hanging up in my bedroom, because I'm a huge HP fan. I would definitely recommend this product to a friend. :) Well done to the WB shop for having such awesome products! I will totally buy more stuff from here soon.
Most Liked Negative Review
overall i was very disappointed with the product. in the picture the scroll looks textured, like felt, but it is a shiny silk material, and in the picture the bit where it says...Read complete review
overall i was very disappointed with the product. in the picture the scroll looks textured, like felt, but it is a shiny silk material, and in the picture the bit where it says slytherin is silver but on myne it's yellow. it looks tacky and un-authentic.
Reviewed by 21 customers
Displaying reviews 1-10
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By Jen the Snake
About Me Student
Comments about Harry Potter and the Half-Blood Prince Slytherin Wall Scroll:
This is a great product to hang on your wall and show your Slytherin pride! It looks great, the colors are vibrant, and the design is crisp. The only thing I must mention is that the banner under the crest that says "Slytherin" is NOT silver, but GOLD. It still looks great, of course!
Bottom Line Yes, I would recommend this to a friend
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(1 of 1 customers found this review helpful)
Great decoration, though deceiving
By Dancing Snape
from Ames, IA
About Me Education Oriented
The design seen online doesn't match the product I received.Other than that, its a great addition to my wall decorations.
Looks very good
By Slytherin Queen
from Philadelphia, PA
It doesn't do anything but hang in my wall. But it looks beautiful and it's really big.
By Mmmmmmm ButterBeer!
from San Diego, CA
About Me Uncle to lil' Potter Fans
Used as wall decor
About Me Teenager
This is brilliant! I love it so much and it looks great on my wall! The only thing I don't like is the 'TM' after where it says 'SLYTHERIN' but I guess that's something that kinda has to be there, it isn't a big deal.
Great gift for Potter fans!
By HP Fan
from Chicago, IL
Every Potter fan should own one!
from Bowmanville, ON, Canada
About Me Parent Of Two Or More Children, Working Parent
Can't wait for my son to open up on Christmas
love it and so will my slytherin friend
from Adelaide, South Australia
havent actually opened it yet because its a present for someone else but from what i ca tell its exactly like the picture and its exactly what i wanted =)
(0 of 1 customers found this review helpful)
Great for kids
By Ears to you
from Melbourne, Australia
About Me Parent Of Two Or More Children
Great decoration for a kids bedroom wall.
GORGEOUS much nicer than expected!
from Vienna, WV
About Me Young adult
WOW! I can't tell you how amazed I was at the quality of this! Compared to the last scroll I bought from a Harry Potter collection, it is the gold standard! It is very nice and satin-like! I love it! Very good size too! Only think the hanging cord is a little long.