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Returns & Exchanges:
At WBshop.com, our goal is your complete satisfaction. You may return any new item for any reason within 30 days for a refund or a store credit. The item must be in the original, unopened package, to be accepted back for a refund or a store credit.
If apparel, the item cannot be worn or washed. A damaged or defective item can only be replaced for the same item. Another item cannot be substituted in place of a damaged or defective item.
Undergarments: Opened packages of undergarments may only be returned for exchange to another size, and not for a refund. Undergarments that do not come in packages must have the original hangtag attached to them, not be worn or washed, and may also only be returned for exchange for another size, and not for a refund. We will discard any returned items and send a replacement size, if available. If we are unable to exchange for your selected size, we will then refund your purchase completely.
Earrings and Body Jewelry: These items are non-returnable. If your order of either earrings or body jewelry, or both, is received damaged or defective, we will exchange it and then ship you out a replacement item.
Halloween Costumes and Halloween Accessories: These items must be returned within 30 days of the shipping date, or postmarked by October 31st of the year of purchase, whichever comes first. The items must include the original packaging and the costumes cannot be worn or washed.
How to Return an Item:
If an item is damaged, defective, or incorrect, contact us and we will issue a Return Authorization. If the item is not damaged, defective, or incorrect, please include a copy of the packing slip and write the reason for the return, and if you would like a refund or an exchange.
You will be responsible for the cost of shipping an item back to us. We recommend using carrier that provides you with a tracking number, such as UPS, FedEx, or USPS Priority Mail.
PLEASE NOTE: ONLY MERCHANDISE PURCHASED DIRECTLY FROM WBSHOP.COM CAN BE RETURNED TO THE FOLLOWING ADDRESS BELOW. WE CANNOT ACCEPT ANY WARNER BROS. MERCHANDISE (INCLUDING BLU-RAY DISCS and DVDS) PURCHASED AT ANY OTHER RETAILERS.
Please return all Blu-ray/DVD/CD/Video Games to:
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All other Consumer Products will be returned to:
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Customer Service:Phone: 1-(866)-373-4389 8am-8pm EST Monday-Friday and 9am-6pm EST Saturday.
(based on 89 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I am a HUGE Harry Potter fan, and I have to admit, I love some of the darker, evil characters. When I saw that they had Horcrux lockets here, I had to...Read complete review
I am a HUGE Harry Potter fan, and I have to admit, I love some of the darker, evil characters. When I saw that they had Horcrux lockets here, I had to get one. I picked it out as my half-birthday gift. It came very quickly! I was not disappointed when I got it. The color of the locket was a bit too dark for my preference, and the chain was a bit too long, but I really love it. You can hook it on different parts of the chain to make it smaller. It looks old and authentic, and it opens up so you can hold pictures inside (an added bonus!) The display case is fantastic! It's a great item for any HP lover. Totally worth it!
Most Liked Negative Review
Pretty, but chain is very cheap feeling.
The locket itself is very pretty, however, I was very disappointed in how cheap looking and feeling the chain is. I had to replace the chain before I could wear it. Remember when...Read complete review
The locket itself is very pretty, however, I was very disappointed in how cheap looking and feeling the chain is. I had to replace the chain before I could wear it. Remember when you were a kid and you got plastic charm bracelets? This is how the chain looks and feels. Once I replaced the chain, I was much happier with the product.
Reviewed by 89 customers
Displaying reviews 1-10
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This replica would fool Voldemort
By leviosa marauder
from South Carolina
About Me Avid Reader, Movie Buff
Comments about Horcrux Locket:
A beautiful locket that looks just like you grabbed it from Umbridges pudgy neck. Very authentic. It has great weight to it and is very very sturdy.I love this locket.
Bottom Line Yes, I would recommend this to a friend
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(1 of 2 customers found this review helpful)
Horcrux Locket from Harry Potter
By Skala Girl
from Mt Juliet, TN
About Me Mom With Kids
My daughter loves it and wears it as a necklace then puts it back in it's display case.
(0 of 2 customers found this review helpful)
not worth the price
from Richmond, VA
About Me Collector, Movie Buff
I wouldn't have been happy if I had bought this for myself. Certainly not worth the price. Looks like a silver chain and glass locket on the website picture, really seems to be nothing but a hunk of plastic. Even the case is cheap and poorly made
Bottom Line No, I would not recommend this to a friend
(0 of 1 customers found this review helpful)
from Las Vegas
Very nice. Great Gift
(1 of 1 customers found this review helpful)
Beautiful movie prop replica
By Big Red
from Indianapolis, IN
Locket had more detail than I expected was very satified with the product. Not real impressed with the display case, but I did not intend to use it anyway. Going to display over/next to picture of Ron or Harry wearing it, haven't decided.
from Chicago IL
About Me Movie Buff
Delievered on time
(2 of 2 customers found this review helpful)
Love this locket!
from Warwick, RI
About Me Avid Reader, Collector
(2 of 3 customers found this review helpful)
The individual who received this item was thrilled with its quality.
(3 of 3 customers found this review helpful)
I would buy this product again and again
By Harry Potter Lover
from New Zealand
About Me Avid Reader, Collector, Movie Buff
The locket is beautifully detailed. It is great for display purposes but is not too delicate to take out of the case to hold or wear. The locket is a heavy weight that makes it seem not cheaply made but is not so heavy that it is uncomfortable to wear. The length of the chain is long enough so it sits where it does on the characters. The detail surrounding the 'S' is dimensional which gives it a more "real" look because it's not just flat. This horcrux locket is a beautiful replica.
(0 of 4 customers found this review helpful)
Tacky looking and looks different from online. Also expensive for what looks like a cheap chinese knock up.