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Returns & Exchanges:
At WB Shop, our goal is your complete satisfaction. You may return any new item for any reason within 30 days for a refund. The item must be in the original, unopened package, to be accepted back for a refund.
If apparel, the item cannot be worn or washed. A damaged or defective item can only be replaced for the same item. Another item cannot be substituted in place of a damaged or defective item.
Undergarments: Opened packages of undergarments may only be returned for exchange to another size, and not for a refund. Undergarments that do not come in packages must have the original hangtag attached to them, not be worn or washed, and may also only be returned for exchange for another size, and not for a refund. We will discard any returned items and send a replacement size, if available. If we are unable to exchange for your selected size, we will then refund your purchase completely.
Earrings and Body Jewelry: These items are non-returnable. If your order of either earrings or body jewelry, or both, is received damaged or defective, we will exchange it and then ship you out a replacement item.
Halloween Costumes and Halloween Accessories: These items must be returned within 30 days of the shipping date, or postmarked by October 31st of the year of purchase, whichever comes first. The items must include the original packaging and the costumes cannot be worn or washed.
How to Return an Item:
If an item is damaged, defective, or incorrect, contact us and we will issue a Return Authorization. If the item is not damaged, defective, or incorrect, please include a copy of the packing slip and write the reason for the return, and if you would like a refund or an exchange.
You will be responsible for the cost of shipping an item back to us. We recommend using carrier that provides you with a tracking number, such as UPS, FedEx, or USPS Priority Mail.
PLEASE NOTE: ONLY MERCHANDISE PURCHASED DIRECTLY FROM WB SHOP CAN BE RETURNED TO THE FOLLOWING ADDRESS BELOW. WE CANNOT ACCEPT ANY MERCHANDISE (INCLUDING BLU-RAY DISCS and DVDS) PURCHASED AT ANY OTHER RETAILERS.
Please return Blu-ray/DVD to:
WB ShopAttn: Returns300 Omicron CtShepherdsville, KY 40165
Please return MOD Blu-ray/DVD to:
WB ShopAttn: Returns901 Bilter Rd.Aurora, IL 60502
Please return all other merchandise to:
WB ShopAttn: Returns459 Park AveSan Fernando, CA 91340
Call us: 866-373-4389Hours: Monday - Friday 8am - 8pm EST & Saturday 10am - 6pm EST
(based on 15 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great product, perfect for any fan
I love my new Ravenclaw blanket! I took it on a special Harry Potter weekend trip, and it was the perfect stylish and functional piece. It shipped just a few days after purchased...Read complete review
I love my new Ravenclaw blanket! I took it on a special Harry Potter weekend trip, and it was the perfect stylish and functional piece. It shipped just a few days after purchased and arrived quicker than expected. Not a super soft blanket, but definitely warm and perfect for an fan looking for a cozy, nerdy throw.
Most Liked Negative Review
Decent for the right uses
This is a great product as long as you know what to expect. It will not be a great blanket to snuggle in; I am going to hang it on my wall, so...Read complete review
This is a great product as long as you know what to expect. It will not be a great blanket to snuggle in; I am going to hang it on my wall, so for that it doesn't have to be super good quality. You can clearly see the wide threads for how they made it, which caught on my bracelet as I was taking it out of the box and pulled a large piece of thread with it to my disappointment. It is going to be very pretty to look at and I love how large it is. I wish they would stick with being accurate on the book, because the crest should be an eagle not a raven. I don't understand why they feel the need to change everything for movies because the books were obviously doing something right. I also wish they would make better quality products, people would be okay paying more if it was a really nice, luxurious tapestry/blanket that one could cuddle in.
Reviewed by 15 customers
Displaying reviews 1-10
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(1 of 1 customers found this review helpful)
By Steph the Slytherclaw
from Columbus, OH
About Me Avid Reader, Movie Buff
Comments about Exclusive Ravenclaw Crest Tapestry Throw:
Bottom Line Yes, I would recommend this to a friend
Images shared by Steph the Slytherclaw
Our beds feels a little homier with these blankies.
Was this review helpful? Yes / No
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(2 of 2 customers found this review helpful)
Just to calm some fans. I'm pretty sure this is supposed to be a black eagle because the beak is not black; not a crow or a raven. Beautiful blanket.
(4 of 10 customers found this review helpful)
from Corona Del Mar, Ca
The symbol for Ravenclaw is the EAGLE, not a black crow!
Bottom Line No, I would not recommend this to a friend
I would buy this product again.
from New Rochelle, NY
This was sent as a gift and she loves it. Great quality it was worth the buy.
(3 of 4 customers found this review helpful)
By Elle M
from Los Angeles, CA
About Me Avid Reader
Exactly as expected
By Of the Claw
from New Zealand
About Me Potterhead
This looks exactly as it did in the picture. I have it on my bed, and it is a perfect size.
from Wales, Uk.
About Me Audiophile, Avid Reader, Collector, Movie Buff
This was purchased for use as a wall tapestry in my Harry Potter themed bedroom and better quality than expected. If I have a complaint it is that as this is a WBS product it is film themed. I would love to have been able to purchase this as Jo Rowling intended, but that aside it is a really nice item.
(8 of 15 customers found this review helpful)
This is NOT the Ravenclaw Crest
The actual Crest is an Eagle.
from Belleville, IL
I sent this to my sister as a gift for her 19th birthday, she's a potterhead like myself. Intially it was a surprise but we've always been so close that it's hard to keep anything from her, even surprises. She absolutely loves the blanket, even more so because Ravenclaw is her favorite house. It was the perfect gift!
(0 of 1 customers found this review helpful)
I would buy this product again and again
from Brisbane Australia
About Me Collector
Beautiful, good quality throw, great memorabilia