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*Does not apply to standees, a small number of heavy items that have a surcharge, charity items, or taxes. Offer may be withdrawn or modified at any time.
Please note that standard shipping may either be via UPS or USPS, so please use a shipping address that can receive both types of these deliveries.
Returns & Exchanges:
At WB Shop, our goal is your complete satisfaction. You may return any new item for any reason within 30 days for a refund. The item must be in the original, unopened package to be accepted back for a refund.
If apparel, the item cannot be worn or washed. A damaged or defective item can only be replaced for the same item. Another item cannot be substituted in place of a damaged or defective item.
You may return any new Blu-ray/DVD for any reason within 30 days for a refund. Blu-ray/DVD must be in its original, unopened factory shrink wrap to be accepted back for a refund. A damaged or defective title can only be replaced for the same item. Another title cannot be substituted in place of a damaged or defective item.
Undergarments: Opened packages of undergarments may only be returned for exchange to another size and not for a refund. Undergarments that do not come in packages must have the original hangtag attached to them, not be worn, or washed and may also only be returned for exchange for another size and not for a refund. We will discard any returned items and send a replacement size, if available. If we are unable to exchange for your selected size, we will then refund your purchase completely.
Earrings and Body Jewelry: These items are non-returnable. If your order of either earrings or body jewelry, or both, is received damaged or defective, we will exchange it and then ship you out a replacement item.
Halloween Costumes and Halloween Accessories: These items must be returned within 30 days of the shipping date, or postmarked by October 31st of the year of purchase, whichever comes first. The items must include the original packaging and the costumes cannot be worn or washed.
How to Return an Item:
If an item is damaged, defective, or incorrect, contact us and we will issue a Return Authorization. If the item is not damaged, defective, or incorrect, please include a copy of the packing slip and write the reason for the return and if you would like a refund or an exchange.
You will be responsible for the cost of shipping an item back to us. We recommend using carrier that provides you with a tracking number, such as UPS, FedEx, or USPS Priority Mail.
PLEASE NOTE: ONLY MERCHANDISE PURCHASED DIRECTLY FROM WB SHOP CAN BE RETURNED TO THE FOLLOWING ADDRESSES BELOW. WE CANNOT ACCEPT ANY MERCHANDISE (INCLUDING BLU-RAY DISCS and DVDS) PURCHASED AT ANY OTHER RETAILERS.
Please return Blu-ray/DVD to:
WB ShopAttn: Returns300 Omicron CtShepherdsville, KY 40165
Please return MOD Blu-ray/DVD to:
WB ShopAttn: Returns901 Bilter Rd.Aurora, IL 60502
Please return all other merchandise to:
WB ShopAttn: Returns459 Park AveSan Fernando, CA 91340
Call us: 866-373-4389Hours: Monday - Friday 8am - 8pm EST & Saturday 10am - 6pm EST
(based on 15 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Mesmerizing even 10 yrs later.
Gerard Butler's emotional,dynamic performance should have earned him at least an Oscar nod for Best actor. He fit this phantom perfectly,so did his singing.Bravo. The music, songs and costumes were...Read complete review
Gerard Butler's emotional,dynamic performance should have earned him at least an Oscar nod for Best actor. He fit this phantom perfectly,so did his singing.Bravo. The music, songs and costumes were beautiful!!The story impacted your emotions. Emmy Rossum, also should have had an Oscar nod. Her singing was beautiful as was Patrick Wilson. This movie is a timeless classic, and will stay in your hearts for years.
Most Liked Negative Review
Real shame WB didn't include HD audio...
If only Warner Brothers would get around to releasing this blu ray with a DTS-HD Master or Dolby TrueHD audio track, I'd purchase it in a heartbeat. Still hoping they do. Hard to...Read complete review
If only Warner Brothers would get around to releasing this blu ray with a DTS-HD Master or Dolby TrueHD audio track, I'd purchase it in a heartbeat. Still hoping they do. Hard to fathom why they chose not to on such an incredible musical!
Reviewed by 15 customers
Displaying reviews 1-10
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(1 of 1 customers found this review helpful)
The Phantom of the Opera
from Jackson, MI
About Me Casual Viewer
Comments about Phantom of the Opera Blu-ray:
Gerard Butler and Emmy Rossum have amazing voices. Their acting is so good that you can feel the pull that the two characters have for each other. Amazing movie that everyone would enjoy.
Bottom Line Yes, I would recommend this to a friend
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(2 of 3 customers found this review helpful)
from Nashville, TN
About Me Movie Buff
(0 of 1 customers found this review helpful)
from Las Vegas, NV
About Me Avid Moviegoer
Bottom Line No, I would not recommend this to a friend
Love this show!
from Clarks Summit,pa
Closest to the actual show. The soundtrack is fabulous
By Penguin Girl
My school band is going to perform some highlights from this production, and I am always getting the songs stuck in my head! I am going to watch this movie at my slumber party!!
By Caitlin Bee
from Cape Coral, FL
Bluray worked wonderfully! The colors and picture were vivid! Definitely got my money's worth! Thankyou!
Great On Dvd, Amazing On Blu Ray
from Los Angeles, CA
From beginning to end this movie catches your attention and makes you love and enjoy every second of it. Great cast, amazing songs, everything about it is perfect.
Love free movies!
from Clarksville, TN
Love this movie and its even better in blu ray!
By maul 67
one of my favorites
from Florida, USA
Great movie! Top notch artistry all around!